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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kris Reeves

February 28, 2026

5  out of  5
rating by Kris Reeves
"Fantastic!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Allen Nail

February 28, 2026

5  out of  5
rating by Allen Nail
"1st class all the way. The man knows his stuff."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Greg Cardwell

February 20, 2026

5  out of  5
rating by Greg Cardwell
"The Chase Brown Agency is always there when we need them! I couldn’t be happier with my agent and the great job he does. If you need insurance you need to contact Chase!"
We responded:
"Greg, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Leadership Trussville

February 20, 2026

5  out of  5
rating by Leadership Trussville
"Chas is a true leader who is happy to help however needed. He is responsive and professional. Chas is an insurance agent who is proactive, dependable, and truly cares about his clients and the community of Trussville."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chas Brown’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shawn West

January 29, 2026

5  out of  5
rating by Shawn West
"Chas and his staff are amazing and have taken great care of my family."
We responded:
"Thanks so much for the fantastic rating, Shawn! We are so glad you had a positive experience with us here on State Farm Agent Chas Brown’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Brady Ingram

January 29, 2026

5  out of  5
rating by Brady Ingram
"Best in the business. Great guy to work with."
We responded:
"Thank you for taking the time to leave such a great review, Brady. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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JD Fondren

January 29, 2026

5  out of  5
rating by JD Fondren
"Thanks for being helpful getting home, auto, and life insurance. Great rates from great people"
We responded:
"Wow, thank you for the 5-star review, JD! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! JD, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chas Brown’s Team is just a call or email away! "
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Justin Petrusson

January 19, 2026

5  out of  5
rating by Justin Petrusson
"Great experience!!! Chas is a wealth of knowledge!!! Highly recommend"
We responded:
"Thank you so much for the 5-stars, Justin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Parker Woody

January 10, 2026

5  out of  5
rating by Parker Woody
"100% great guy and fantastic agent. Definitely get you insurance from Chas Brown!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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craig thoftne

January 10, 2026

5  out of  5
rating by craig thoftne
"Chas is a awesome agent"
We responded:
"Dear craig, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We look forward to seeing you again soon."
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Russel Trice

November 18, 2025

5  out of  5
rating by Russel Trice
"Tyler Jones’s did everything to fill my needs! Easy,fast and professional.Thank you Tyler!"
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Jack Smith

November 17, 2025

5  out of  5
rating by Jack Smith
"I highly recommend Tyler Jones. He is knowledgeable, responsive, and always takes time to explain all the different insurance options."
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Ard Ri

October 27, 2025

5  out of  5
rating by Ard Ri
"It's been fantastic working with Chas. He's highly communicative, always available when we have had an issue we need taken care of. Pricing was excellent, they actually lowered our premiums by 15% despite us adding a 3rd vehicle. Highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Melinda L.

August 29, 2025

5  out of  5
rating by Melinda L.
"Tyler Jones is an excellent representative of this company. His customer service skills are fantastic. He found us a great deal for renter's insurance and was quickly sending us the info for our realty company to help us get the ball rolling so we could get moved. I found out he's an Eagle Scout, so I don't question his honesty and integrity at all. He's always giving 100% when we need answers to questions about our insurance benefits or to add/remove or just adjust our insurance. 10/10 would ask for Tyler Jones every single time without a doubt. Thank you Tyler, for all your help the past few days."
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Tina

June 26, 2025

5  out of  5
rating by Tina
"Amber is awesome! Thank you for your assistance! 💜"
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jen ellison

June 25, 2025

5  out of  5
rating by jen ellison
"Tyler Jones was very helpful. He went above and beyond to answer all the questions I had. Highly recommend him."
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Willy HSV (Willy_HSV)

June 24, 2025

5  out of  5
rating by Willy HSV (Willy_HSV)
"Amber is a great insurance agent. She did a great job quoting everything for all of our needs and making sure we had enough coverage to protect all of our assets. I would definitely recommend giving her a call."
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Brody Davenport

June 24, 2025

5  out of  5
rating by Brody Davenport
"Tyler jones was super helpful and was knowledgeable with everything I needed"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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crystal Gravins

June 24, 2025

5  out of  5
rating by crystal Gravins
"Great staff! Love Amber, she is so sweet."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Madison Weber

June 19, 2025

5  out of  5
rating by Madison Weber
"Amber is very professional, kind, and informative! I always love speaking to her and she is always ready to help with whatever I need. Will always recommend this location to people I know!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Duncan

June 13, 2025

5  out of  5
rating by Amy Duncan
"Working with Amber has been a great experience. She is very helpful in everything she does. 100%"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Luck

June 11, 2025

5  out of  5
rating by James Luck
"Amber was very helpful and saved us hundreds on our home and auto insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katie McPherson

June 6, 2025

5  out of  5
rating by Katie McPherson
"10/10 recommend Tyler! He literally saved me 160$ a month! I could not be more grateful! Please go see him!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alishia

June 6, 2025

5  out of  5
rating by Alishia
"Amber did a great job helping us with our insurance needs & helped us get the best rate! She is super friendly & is always so quick to respond to all of my crazy questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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tony ketch

June 5, 2025

5  out of  5
rating by tony ketch
"Always responds as quickly as possible and was able to get me the best rates for my insurance."
We responded:
"Thank you, for the kind words! We look forward to helping you and your family for a long time."